Privacy Policy

Overview

Web-plicity is a brand of Tri-plicity LLC ("we", "us"). We build and host websites for small businesses. This policy explains what information we collect from you, how we use it, and the choices you have.

Information we collect

When you request a free mockup, contact us, or sign up for service, we collect information you provide directly - your name, email address, business name, and details about your business. Depending on the step, this can include:

• Your current website address, style preferences, and goals for your new site
• Logos and brand files you upload
• Your preferred domain name and any notes you share with us
• The pages you choose for your site
• How you heard about us, and the link or website that brought you to us (see our Cookie Policy)
• Your account password, which is stored in scrambled (hashed) form that we can't read

Files you upload are stored privately and are only accessible to our team.

When you subscribe, we keep a record of your plan, billing status, and billing history. Your card details are handled by our payment processor and are never stored on our servers.

We also collect basic usage data, such as pages visited and general location, using Google Analytics to understand how people use our site. We don't use this data for advertising. Google Analytics uses cookies, which our Cookie Policy explains.

How we use your information

We use your information to build your website mockup, communicate with you about your project, process payments, and provide ongoing hosting and support.

We do not sell your personal information to third parties.

Sharing your information

We share information with service providers who help us operate, only to the extent needed to deliver our service. These include payment processing (through Stripe, which receives your card details directly - we never store them), website hosting, database and file storage, email delivery, and website analytics.

Where your information is stored

Our service providers store your information in the United States.

Scheduling a consultation

When you choose to schedule a consultation, you're taken to a booking page provided by Microsoft Bookings. The details you enter there, such as your name, email address, and chosen time, are collected through Microsoft and are also covered by Microsoft's privacy statement.

Your choices

You can ask us to update or delete your personal information at any time by contacting us. You can also opt out of marketing emails using the unsubscribe link in any message.

Contact us

Questions about this policy? Email us at info@web-plicity.com.